Terms of Use

These Terms of Use apply to this website and to the webinars, consultation calls, digital products, and members app offered by Caring Hearts With Healing Hands Home Care Services ("Caring Hearts," "we," "us," or "our"). By using our website or buying from us, you agree to these terms. If you do not agree, please do not use the website or our services.

Caring Hearts provides education and home care consulting. We teach families how to find, screen, hire, and manage their own in home caregiver. We also offer a done for you caregiver placement service that is discussed and agreed to separately.

Unless you sign a separate written agreement with us, we are not your caregiver's employer, we do not supervise the caregiver you hire, and we are not responsible for the care that caregiver provides.

Our website, webinars, calls, and products share general information based on our nursing and home care experience. They are not medical, legal, tax, or financial advice, and they do not create a nurse and patient relationship.

Always talk with your loved one's doctor about medical decisions. Talk with a qualified tax professional, attorney, or insurance agent about payroll, taxes, insurance, and employment rules. Rules for hiring and paying a caregiver are different in every state. In an emergency, call 911.

If you hire a caregiver using what you learn from us, you are the one making that decision. You are responsible for:

• Choosing, interviewing, and checking the background of the caregiver.
• Agreeing on pay, schedule, and duties with the caregiver.
• Meeting any household employer duties, such as payroll, tax withholding, and filings.
• Carrying any insurance you need, such as liability or workers' compensation coverage.
• Watching over the care your loved one receives and making changes when needed.

Our webinars are free unless we say otherwise. Webinars may be recorded, and replays may be offered for a limited time.

Paid consultation calls are booked and paid for through our scheduling page. If you need to reschedule, please contact us as early as possible at info@youdontcarealone.com or 1-855-5NURSE5 so we can find a new time for you.

Prices are shown at checkout in U.S. dollars. Payments are handled by secure third party processors. By buying, you confirm that you are allowed to use the payment method you provide.

Because digital products, such as ebooks, workbooks, guides, recordings, and app access, are delivered right away, all sales of digital products are final and are not refundable once you receive them.

Some offers, such as the Care Clarity Compass members app, include a monthly membership after an introductory period. The price, billing schedule, and how to cancel are shown at checkout. You can cancel future billing at any time before your next billing date.

Any guarantee or promise that comes with a specific offer is explained on that offer's page and applies only as written there.

If you give us your email address, we may send you emails about our trainings, resources, and offers. If you check the SMS consent box, we may also send you text messages. Message frequency varies and message and data rates may apply. Reply STOP to stop texts or HELP for help. You can unsubscribe from emails at any time. See our Privacy Policy for more details.

The reviews and stories on our website come from real families we have served. Every family's situation is different, and we cannot promise that you will get the same results, save a certain amount of money, or find a caregiver by a certain date.

Everything on this website and in our products, including text, videos, graphics, logos, and materials, belongs to Caring Hearts or is used with permission. Caring Hearts With Healing Hands® is a registered trademark.

You may use our materials for your own family's personal use. You may not copy, resell, share, record, or distribute them without our written permission.

When you use our website, you agree not to:

• Break any law or use the website for anything harmful or misleading.
• Send spam or harmful code, or try to break into any part of the website.
• Pretend to be someone else or share false information.
• Post or send anything abusive, threatening, or hateful.

Our website links to other sites, such as Facebook, our book page, our webinar registration page, our scheduling page, and payment pages. We are not responsible for the content or practices of those sites.

We work hard to give you accurate, helpful information, but our website and services are provided "as is." We do not guarantee that the website will always be available or free of errors, or that our information fits every situation.

To the fullest extent the law allows, Caring Hearts, its owner, and its team are not liable for any indirect, incidental, or consequential damages, or for any harm that comes from your decisions or from the actions of any caregiver you hire. If we are ever found responsible for something, our total responsibility will not be more than the amount you paid us for the product or service involved in the 12 months before the claim.

You agree to protect Caring Hearts and its owner and team from claims, losses, and costs that come from your misuse of our website or services, your breaking these terms, or your hiring and employment of a caregiver.

These terms are governed by the laws of the State of Georgia. Any dispute will be handled in the state or federal courts located in Fulton County, Georgia, unless the law requires otherwise. Before filing any claim, we ask that you contact us first so we can try to work it out together.

We may update these terms from time to time. When we do, we will change the date at the top of this page. If you keep using our website or services after an update, you accept the updated terms.

Questions about these terms? Email info@youdontcarealone.com, call 1-855-5NURSE5 (1-855-568-7735), or write to Caring Hearts With Healing Hands, 260 Peachtree St. NW, Atlanta, GA 30303.